Frequently Asked Questions

Q : What are the types of report papers do you produces?
Custom-termpapers can assist you on all levels ranging from high school to a masters thesis to a doctorate dissertation. We also write essays, college applications, employee reports, homework assignments, problem solving, grant proposals, speeches, literature, management studies, finance, philosophy, psychology, physics, social science and other specialties.

Q: What grade can I expect using your report as a reference material?
We do not guarantee any grade because our work is to be used as a guide and as reference material. But when our customers return to tell us that they have used our work as a guide and reference material in writing their own work, for which they got excellent grades. Read our testimonials if you are still dubious about our services.

Q: How fast can I get the paper?
Normally, we take 3-5 days for delivery of your report. But if necessary and you are willing to pay for Emergency Delivery, we can prepare research material and notes and have it back to you within the same day by e-mail. . The timing depends on the size and content of the project you are requesting. For example, a general essay with no sources to be used will take less time than a graduate level thesis paper.

Q: How can I be sure of paper being delivered to me?
We are in business to make clients happy. When you get your report, you will be happy and thus use us again and recommend us to other people, which in turn make our business grow. Thus, we want you to be happy and getting the report to you is the first step in developing a happy customer relationship. As a first time customer you might have some fears about not getting your paper but once you see it there in your email, you will never have that worry again.

Q: Will I sold somebody’s report? DO you prepare customized report for me?
Unlike many writing services, we respect your privacy. We never disclose any of your personal information to anyone. And no sensitive personal information is stored without permission. We offer a custom term paper that is 100% original, guaranteed to meet your deadline and will never be found online. We are not, a database site; we offer term papers for individual customers for their research assistance.

Q: Can I get Free Revisions to my paper?
Yes. We are prompt in revising the paper if you find it fails to meet your requirement to the “Tee” and delivered in 24-hours by email. Revisions are free and we do not charge you additionally alike other online termpapers. Remember, you must contact us via email within a 48 hour period. Please note that we will never edit any paper that has been handed into your school.

Q: How will I receive my paper?
You paper will be sent via email as a Microsoft Word/RTF format. If you cannot handle attachments in MS-Word then please let us know and we will send it out in the body of the email. We do not deliver papers through fax or express mail services to you home or office. Find the paper specification with our services. The default format will be 12 Font Times New Roman. All pages will be Double Spaced or 1.5 spacing depend on your choice of format (MLA/APA./Turabian/Harvard or Chicago), one-inch margins on all four sides, 250 words per page. You will also receive a separate page for Reference or Bibliography FREE.

Q: How much does the term paper or book report cost?
All papers available on this site are priced at a rate of $7.95 per page regular delivery, and $14.99 for urgent delivery.

Q: Is it safe to use my credit card at this site?
Our authorized retailer, 2CO uses SSL (Secure Socket Layer) technology. All transactions are securely transferred from your PC directly to our retailer which not only verifies and bills your credit card on the spot, but does not even allow us to view your credit card information.

Q: Do you offer any discounts or special offers?
Custom-Termpapers.com offers a FREE paper of ANY SIZE to ANY customer who refers 5 new people to us during the course of one academic semester! Your referrals must send us e-mail with your name when they place the order in order to be counted. You can check back here often or request to be put on our (e)-mailing list if you'd like to be informed of any seasonal discounts or special promotions.

Q: How do I order?
Simply click HERE to order. You will need to make payments first and upon approval the system will automatically take you the order page, where you can insert your term paper requirements. The whole process in online, automatic, and simple.

Q: What are the payment methods and what about security?
Our authorized retailer, 2Checkout.com, can accept Amex, Visa, Discover, MasterCard, and online checks, and not to mention all currencies. All transactions are securely transferred from your PC directly to our retailer which not only verifies and bills your credit card on the spot, but does not even allow us to view your credit card information

Q: What about plagiarism?
Every research paper is exclusively custom written for the individual customer that means it is a fresh paper and will not be found on any website or term paper database. Your paper is run through TURINTIN and other anti-plagiarism software at two successive levels to guarantee a paper original and 100% plagiarism FREE. All material produced by us is 100% original and plagiarism free. We are in business to make clients happy. When you get your report, you will be happy and thus use us again and recommend us to other people, which in turn make our business grow.

Q: Can I get refund?
No. There are no refunds or credits at all. There are no guarantees at all. You are just using the work as reference material. You cannot hand it in to your professor or school. You must use your own words and thoughts in writing your own report. We assist you in writing the report for your professor. However, in case if papers are found to plagiarize even a single sentence we will definitely REFUND without asking a question and you get new paper FREE OF COST.

Q: If my order is late, may I have a refund?
In the rare instance where an order is late, we do refund accordingly, but only if the order is more than 24-hours late. Email support@custom-termpapers.com if your order is late, and we will investigate the issue immediately. We do not refund if you fail to respond to an editor's request for information required to complete the order.

Q: Who is going to write my paper?
A professional research paper writer holding least Masters Degree in particular subject is responsible to write your papers. We never hire temporary, freelance writers or students. Maintaining an in-house staff helps us to keep strict regulations on quality and timely delivery. Secondly, we have a QA department, where an English Professor checks the content and sources before the term paper is submitted to you.

Q: Do I need to be located in U.S.A.?
We cater to customers globally. It makes no difference where you are located; in fact we have a lot of clients form Canada, Australia, UK, and far eastern regions since they have the advantage of paying in their own currency. Use www.xe.com/ucc to convert your currency into U.S. DOLLARS prior to payment.

Q: Can I get pre-written term papers from you?
No, we do not sell per-written papers. We do not maintain a term paper database. All orders are customized and written exclusively for the individual customer.

Q: Why don’t you have a phone number?
The reason is cost. Our prices are some of the lowest available, and to keep our prices low we do not conduct business by phone. Statistically, an email is 75% more efficient than a telephone call, so we're able to pass this savings on to you. If you need to be contacted by phone, leave your phone number in the secure contact us form and we'll get right back to you.

Q: How can I contact you?
We prefer that you email us your questions or problems, since the trained customer support unit handles only emails. Email support@custom-termpapers.com . Visit our Contact Us Page.